
Erica Chan
FSA, FASHK, CERA
Principal & Consulting Actuary
Hong Kong, CN
Erica Chan is a principal and consulting actuary in Milliman’s life insurance consulting practice in Hong Kong. She has 16 years of experience in the life insurance industry.
Experience
Erica has worked on numerous important merger and acquisitions, EV methodology reviews and enhancements, actuarial modelling (embedded values, Solvency II/ RBC, US GAAP), and business planning projects in the Asia Pacific region, especially Hong Kong, Thailand, and Vietnam. Her various projects include:
- Playing a leading role or acting as a core member/project manager on various M&A and IPO projects in the Asia-Pacific region. Tasks include: constructing actuarial models required in various appraisal valuations; conducting comprehensive Prophet model reviews; and providing market benchmarking support, including new business margin/assumptions benchmarking, providing expense assumptions benchmarking, and assessing product trends
- Providing support to companies in relation to enhancing embedded value methodology and capital management
- Carrying out business planning for potential joint venture/bancassurance agreements opportunities in several Asia Pacific markets
- Performing appointed actuary tasks for various Hong Kong and Macau companies covering review of experience studies, statutory valuation, solvency testing, actuarial model review, year-end valuation, product development, business plan projection, asset-liability management, and dividend review
- Leading an IFRS 17 model review project for a multinational and providing recommendations on model enhancements required
- Conducting benchmarking exercises for a multinational regarding the IFRS 17 CSM margin across multiple Asian markets, which helped them shape the product strategy
- Assisting multinationals in Singapore and Malaysia to perform feasibility studies and pricing exercise for a new IUL product, including the projection of solvency II capital, local statutory capital, and IFRS 17 financials
- Assisting multiple Taiwan companies to perform feasibility studies and pricing exercises for IUL and FIA products, including the projection of TW-ICS capital and IFRS 17 financials
- Helping a Hong Kong company to build an ALM model for assessing the impact on solvency capital under various market stresses
- Assisting a multinational company to build an ALM model to conduct SAA studies and capital projections under various capital regimes
- Performing purchase GAAP reviews for insurance companies in Hong Kong, Indonesia, and Thailand
- Comparing the cost of capital across various capital regimes and internal economic capital requirements for Asian companies
- Providing local solvency and Solvency II gap analysis support to multiple companies across Asia to understand the capital implication
- Providing climate risk training and climate risk stress testing support to companies in Malaysia
- Performing ORSA reviews for a Hong Kong company
- Assisting as a secondment for companies in various roles, including working with a Belgium company’s IFRS 17 implementation team; working with an ERM team of a large multinational company in The Netherlands on Solvency II ratio sensitivities analyses, preparing the risk section in the company's Annual Report, and assisting on EIOPA stress testing projects; implementing and enhancing actuarial models for Solvency II reporting, performing new product SOE analyses, model efficiency improvements, and model standardisations for companies
Publications and Presentations
- Life insurance capital regimes in Asia, September 2026.
- Regular annuity market updates.
- Malaysia: 2024 Climate Risk Stress Testing Exercise, May 2026.
- Landscape of critical illness insurance in Asia and the United States, December 2025.
- Rising medical costs in Asia: Challenges and strategies for insurers, December 2024.
- Bank Negara Malaysia 2024 Climate Risk Stress Testing exercise: Key considerations for insurers, May 2024.
- Participating business in Asia joint regional conference held in Thailand, July 2023.
Professional Designations
- Fellow of the Society of Actuaries
- Fellow of the Actuarial Society of Hong Kong
- Chartered Enterprise Risk Analyst
Education
- Bachelor of Business Administration from the Chinese University of Hong Kong
Publications
Read their latest work
Article
Life insurance capital regimes in Asia, 8th edition
17 September 2026 - by Clement Bonnet, Julian Man, Alex Bryant, Sherry Du, Pingni Eng, Linda Jin, Sharon Huang, Farzana Ismail, Philip Jackson, Sung Hoon Kim, Wen Yee Lee, Erica Chan, Kyosuke Aiguchi, Jaden Chiu
In our eighth edition of a report on capital regimes in Asia, we cover existing conditions and upcoming changes across the region.
Article
Annuity market update, 1st quarter 2026
24 July 2026 - by David Wang, Aatman Dattani, Ram Kelkar, Tim E. Hill, Teresa McNeela, Blake Graves, Neil Dissanayake, Mike Claffey, Hiroki Koizumi, Sherry Du, Chihong An, Erica Chan, Collin Davidson, Ricardo Trachtman, Robert Eaton
Our 1Q update on the variable annuity market includes U.S. data and trends, international market statistics, and a feature on long-term care riders.
Article
Malaysia: 2024 Climate Risk Stress Testing Exercise
28 May 2026 - by Farzana Ismail, Erica Chan, Pingni Eng, Daniel Lim
We summarise key observations and lessons learned from the 2024 climate risk stress testing in Malaysia’s life insurance sector.
Article
Landscape of critical illness insurance in Asia and the United States
10 December 2025 - by Shir Lynn Ong, Julian Man, Jennifer O’Brien Howard, Ashlee Mouton Borcan, Erica Chan, Scott Chow, Linda Jin, George Leung, Daisuke Seki
The evolution of the US CI insurance market offers useful insights for Asia's insurers navigating increasingly complex consumer needs and market dynamics.
Article
Life insurance capital regimes in Asia, 7th edition
01 October 2025 - by Clement Bonnet, Julian Man, Alex Bryant, Sherry Du, Pingni Eng, Linda Jin, Sharon Huang, Farzana Ismail, Philip Jackson, Sung Hoon Kim, Wen Yee Lee, Erica Chan, Kyosuke Aiguchi
We examine and summarize the complex and varied capital regulations for life insurance companies for 15 markets in Asia.
Article
Rising medical costs in Asia: Challenges and strategies for insurers
19 December 2024 - by Clement Bonnet, Farzana Ismail, Wen Yee Lee, Erica Chan, Pingni Eng, Shir Lynn Ong, Junaidi Amin, Joshua Ho
We surveyed life and health insurers across Asia to understand the impact of high medical inflation across the region.
Article
Bank Negara Malaysia 2024 Climate Risk Stress Testing exercise: Key considerations for insurers
14 May 2024 - by Farzana Ismail, Ken Lim, Erica Chan, Richard Payne
We discuss key considerations for Malaysian insurers in the wake of BNM's recent guidance on climate risk stress testing.
Article
Participating business in Asia 2023
23 January 2024 - by Alex Bryant, Erica Chan, Scott Chow, Pingni Eng, Pushpika Seneviratne, Takanori Hoshino, Richard Holloway, Farzana Ismail, Junaidi Amin, Philip Jackson, Clement Bonnet, Linda Jin
We detail the business for participating life insurance products across Asia, including eight major markets from a survey we conducted in 2Q 2023.
Article
Participating business in Asia 2023
23 January 2024 - by Alex Bryant, Erica Chan, Scott Chow, Pingni Eng, Pushpika Seneviratne, Takanori Hoshino, Richard Holloway, Farzana Ismail, Junaidi Amin, Philip Jackson, Clement Bonnet, Linda Jin
We detail the business for participating life insurance products across Asia, including eight major markets from a survey we conducted in 2Q 2023.
Video
Climate stress testing and reporting across Asia
30 August 2023 - by Erica Chan, Michael McCord, Ken Lim
In this webinar – part three of the Milliman Climate Resilience Initiative’s “Around the World” series – we provide an update on the regulatory requirements for climate risk stress testing in Asia.